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3-Day Return & Exchange Policy

Update 1st Januray 2024

We do not sell ready-made clothes. Each outfit is personalized to the size of the dog. Hence, we can not offer cancellation/refunds on any orders.

However, we do accept sizing-related exchanges within 3 calendar days of an order’s delivery date. After an exchange request is raised, we will pick up the order & issue an equal-value coupon code.

We strive to offer a pick-up service for exchanges or returns, but it is not guaranteed. In such instances, customers are asked to ship the return themselves. 

Please WhatsApp or email us on – meha@mylemontails.com using the email associated with the order. 

Contact Information

If you have any questions about the Terms of Service or Privacy Policy, please get in touch with us via email at meha@mylemontails.com.  Alternatively, you can write to us at our registered address: F77/3-A1, My Lemon Tails Private Limited, PACHANKATTUPALAYAM., ARULPURAM POST, Tiruppur, Tamil Nadu, 641605 India. Our team is available Monday through Friday, and we aim to respond within one business day.

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